This help page contains a list of resources available to assist you with finding answers for problems associated with getting your DesktopMates character or CyberBuddy program properly installed and functioning.
Problems viewing the graphics on this or other sites?
Problems completing downloads?
Problems being taken to instant download pages after purchasing?
Try Another Web Browser:
Another option is to install Mozilla's Firefox. Firefox is a free, open-source and cross-platform web browser for Windows, Linux, MacOS X and other operating systems. It is small, fast and easy to use, and offers many advantages over other web browsers with an excellent download manager and built in pop-up killer. We all here use Mozilla as an alternative browser especially for heavier and more demanding surfing and downloading, we have tested most major browsers and have yet to find one with better download tasking. It's always highly recommended to install an alternative browser as a backup rather than strictly relying on your default browser, especially if you use MSN or AOL browsers which are extremely slow and overloaded with restrictions.
IMPORTANT NOTE: We are not affiliated with Mozilla or FireFox in anyway, or are we making any money for advertising this product. We have no hidden agenda, we simply believe in this product and are recommending to you strictly as a service.
Try Using An Alternative Download Manager:
You can also try using a different download manager, this one is very popular and contains no adware or spyware and best of all it's free!
Download Express
New User Instructions
Those that are new to this technology should start here first and get up and running before attempting to install and run any characters. This page contains easy to follow step by step instructions to get you up and running as painless as possible. And everything you need to get started is FREE!
DesktopMates FAQ Help Page
Our FAQ contains answers to the most frequently asked questions and problems.
DesktopMates Customer Support
Can't find an answer to your problem?? Fill out a support form and we'll do our best to help you find an answer to your problem?
CyberBuddy CD version with Speech Recognition.
You can upgrade your free version of CyberBuddy to to the speech recognition version which will allow you to give spoken commands to your character such launching programs, opening web pages from your favorite bookmarks, change characters, dial a phone number of a friend and much more.
CyberBuddy FAQ & Troubleshooting Page
Find answers to problems associated with the operation of your CyberBuddy program.
CyberBuddy Speech Recognition FAQ
Find answers to problems associated with using CyberBuddy's Speech Recognition program.
Ultra Hal Help Forum
Having troubles getting Ultra Hal to work? Get help from other Hal users by posting your problem here. If you need to contact Zabaware directly their email contact information is also located in their forum section.
Sunfire's Microsoft Agent Site
Looking for other MSAgent programs?? This is a great resource to find almost anything related to MSAgent Technology. Maureen does a great job of keeping up with the latest MSAgent programs and also personally reviews many of the characters and programs herself.
Want better sounding female english voices for your DesktopMates?
